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Worldwide ShippingAll orders are shipping from Auckland, New Zealand. We ship worldwide. International shipping rates are calculated at checkout. We can only estimate shipping times. Please follow the tracking from our couriers provided once your order is dispatched and contact them directly for any issues.
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Free shipping with NZ & AustraliaComplimentary shipping is provided for all orders within New Zealand and Australia for orders over $120.
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When will I receive my order?New Zealand (3-7 days) All orders are fulfilled within 1-2 business days. Please allow a further 1-3 business days for shipping (excluding rural deliveries). Australia (3-20 days) All orders are fulfilled within 1-2 business days. Please allow a further 3-20 business days for shipping (excluding rural deliveries). International (7-28 days) International shipping will take on average 7-28 business days.
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Can I return or exchange my nails?Unfortunately, due to the personal nature of our nails we currently do not accept returns or exchanges.
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Can I cancel my order?Unfortunately, once an order is placed we're unable to cancel the order.
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Can I change my order?Please email hello@lestomes.com as soon as possible and we will confirm if your order has been packed. If packed and shipped we are unable to alter, cancel or refund.
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I have entered the wrong address?Please get in touch straight away at hello@lestomes.com and we will do our best to help you.
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I received wrong or faulty item?Sorry to hear this. Please email us at hello@lestomes.com with your order number and issue.
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What are press on nails?The benefits of press on nails: REUSABLE Each set includes adhesive tabs you need to apply over and over again. CONVENIENT Reduce hours at the salon with quick 10 min application at home. Approx. 10-15 mins to remove. AFFORDABLE cheaper than weekly salon visits. NON-DAMAGING Built for temporary wear to leave your natural nails damage-free. CUSTOMISABLE Use the file to re-shape and adjust the length if desired or use our Nail Cutter to shorten. TEMPORARY Great for weddings, events or weekends. Change your look to suit your vibe. SOLID COLOURS Avoid patchy nail polish and pricey customized nail designs.
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How long do press on nails last?Within each nail set we provide your with all the tools for both short and long term wear. For short-term wear, approx. 1-3 days, use the adhesive tabs. Additional adhesive tabs are sold separately to re-use your nails over and over again. For long-term wear, 2-3 weeks, after prep, apply the glue to adhere to your natural nail. Note that these estimates can vary depending on your lifestyle prep/application technique!
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How do I reuse my nails?Our nails are designed to be durable and long-lasting so that they can be reused. If applied with short-wear adhesive tabs, simply purchase additional adhesive tabs (sold in packs of 3) to reuse over and over again. If applied with glue, simply buff off the residue glue from the nail using our nail filer and place them back in the Les Tomes pouch for next use.
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How do I apply and remove my press on nails?See HOW TO
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Can I change the shape/length of the nails?Yes. Love the design but don't love the shape? Customise to suit your style. We made all designs medium-long so you can file or trim them at any time. See Accessories for Glass File to make minor adjustments to shape and length or grab the Nail Cutter to make larger adjustments to shorter styles and save endless filing. Tip: Les Tomes can be filed from the top or bottom to shorten the length of the nails without losing the design.
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Why do the colours of the nails look different online?We have taken every consideration to preview our nail colours and shapes accurately online. However, due to screens, phones and other devices colours displaying differently this is unavoidable.
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